According to the results of the survey, 40% of homebuyers were purchasing for the first time, with nearly 24% identifying themselves as visible minorities. First time homebuyers searched on average for nine weeks, saw nine homes; while the repeat buyer searched seven weeks and walked through ten homes. The median age of all buyers was 39 years, with a median household income of $67,100. More than 50% of homebuyers had no children, and 20% of buyers purchased a new home.

Real estate agents were used in 77% of home purchases. The internet has become more of a tool as 53% of buyers used the internet during their search. Interestingly, people who used the internet were more likely to use a real estate agent than those who did not use the Internet to find a home. Ultimately, 38% of homebuyers first found out about the home they purchased through a real estate agent. 44% of homebuyers used agents referred from friends, relatives, or neighbors.

The typical home seller owned their home for six years before selling, and 55% purchased a bigger home than the one they sold this year. Eighty-two percent sold a detached single-family home. About 80% of sellers used a real estate agent to perform the tasks related to the sale of the home. Interestingly, real estate agent loyalty was evident with 73% of sellers using only one agent before listing their home. Of these, 38% of them used an agent after a referral from a friend, neighbor or relative; and 54% of sellers chose their agent based on reputation. However, sellers were not as satisfied with their agents as buyers were. Only 63% reported that they would use the same agent again or recommend the agent to a friend.

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